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IP Phone Systems Overview

IP Telephony (Internet Protocol Telephony) systems or IP PBX (Private Branch Exchange) use the internet protocol’s packet-switched connections to exchange voice, data, video and other forms of information. They offer a host of benefits over legacy phone systems (analog and digital phones) that include:

Eliminates IDD & local call charges to overseas / satellite offices via extension dialling IP phone systems allow calls to be made for free via the same corporate network over the internet. Interconnecting all offices with an IP phone system with extension dialling allows you to make all internal calls for free and with ease.

Eliminates IDD call charges to external parties overseas and pay only local call charges with virtual numbers. IP Phone systems allow calls to be made to an overseas number using the internet and via a virtual number to eliminate IDD call charges.

Add, change and delete phones easily without the need for phone wiring IP phones are connected using the LAN cable instead of the telephone cable, eliminating the need to wire phone cables every time there is a need to add, change or delete phones. WIFI enabled phones further eliminates the need for the LAN cable for IP phones.

User friendly “Follow Me” extension configuration Employees can easily log in at any IP phone for their extension to follow them anywhere they sit, making hot-desking easily manageable for the IT team.

Calling and receiving calls using mobile phone and desktop application (Soft Phones). Users can be equipped with call applications on their mobile phone and desktop and/or laptop that are seamlessly integrated with their desk phones.

Easy Integration with other communication and business systems and applications IP phone systems can be integrated easily with other applications and systems like Microsoft Outlook for outbound calls to be placed easily, call centre solutions for call recordings or CRMS for data exchange.

With advancements in technology, businesses can now choose where to host their phone system — in the cloud for flexibility or on-premises for full control. Explore the best fit for your needs:

Cloud-Based IP Phone System

A cloud-based IP phone system is a VoIP solution hosted on secure data centers instead of physical hardware at your office. Calls are made over the internet, allowing businesses to communicate from anywhere with an internet connection. This eliminates the need for on-site infrastructure, reducing maintenance costs and simplifying management.

With automatic updates, built-in redundancy, and seamless scalability, a cloud-based system ensures reliability and flexibility. It is ideal for businesses looking for a cost-effective, modern communication solution that supports remote work and growing operational needs.

Adventus offers the following cloud-based solutions:

On-Premises IP Phone System

An on-premises IP phone system is a VoIP solution where all hardware and servers are installed within a company’s physical location. Calls are managed internally, giving businesses complete control over their telephony infrastructure. This setup provides enhanced security, data privacy, and customization options tailored to specific operational requirements.

By maintaining the system on-site, businesses can ensure consistent call quality and reliability without depending on external networks. This solution is best suited for organizations with strict regulatory requirements or those that require dedicated, high-performance communication systems.

Adventus provides on-premises IP phone system solutions with the following partners:

Adventus Cloud & On-Premises
IP Telephony Solutions & Services

The ability of an organization to communicate effectively and efficiently internally and with external parties has a significant impact on its bottom line. An organization with excellent communication abilities benefit from, amongst other things, higher employee productivity, greater employee satisfaction, higher rate of innovation and stronger customer engagements.

Our strength lies in our team of strong and motivated voice and network engineers that are trained and certified across a wide range of brands and solutions. Our immense experience in designing, implementing and maintaining IP Telephony systems and solutions ensures that your business is equipped with the most suitable voice, data and video communication solutions. On top of that, our structured and stringent work processes and professional post-sales support team provide the assurance that your communication systems operate reliably round the clock.

Adventus Cloud & On-Premises IP Telephony Solutions and Services is a suite of brand agnostic services and solutions that focuses on facilitating excellent and reliable voice, data and video communication in organizations.

Seamless and Secure Communication
— Cloud or On-Premises!

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