Microsoft Teams Phone System

The Microsoft Teams Phone System is a solution that allows businesses to use Microsoft Teams as their primary phone system for external communications. Your business can connect its existing phone lines to Microsoft Teams, allowing users to make and receive external calls directly within the Teams platform; streamlining your communication experience.

This solution combines the collaboration tools of Microsoft Teams with reliable voice capabilities, offering seamless, unified communication, enterprise-grade security, and global scalability, all while empowering teams to communicate more effectively from anywhere — whether in the office, at home, or on the go.

Adventus Microsoft Teams Phone
System Architecture

Here’s how Adventus leverages Microsoft Teams to seamlessly connect your business to the world:

At the core of this solution is the Adventus Multi-Tenanted Cloud Session Border Controller (SBC), which securely manages and routes calls between Microsoft Teams, telecom providers, and SIP trunks. This ensures reliable, high-quality voice communication while enhancing security and compliance.

By leveraging our SBC, businesses can achieve seamless integration, robust security, and global call coverage — all while empowering teams to communicate effectively from anywhere around the world.

Features of Microsoft Teams Phone System

Integration with Existing Phone Numbers

Direct Routing allows you to keep your current phone numbers while integrating voice services into Microsoft Teams, avoiding the need to switch providers.

Public Switched Telephone Network (PSTN) Calling

Enables businesses to make and receive calls to and from the PSTN directly from Microsoft Teams, consolidating communication into one platform.

Call Routing and Management

Advanced call routing features, including auto-attendants, call queues, and intelligent call routing based on user availability or business hours.

Voicemail and Call Forwarding

Supports voicemail, call forwarding, and other essential telephony features, ensuring no calls are missed and improving accessibility for remote and hybrid teams.

Security and Compliance

Provides enterprise-grade security and compliance features, including end-to-end encryption for calls, to meet regulatory requirements and protect business communications.

Benefits of Microsoft Teams Phone System

Seamless Communication and Collaboration

Unify calls, chats, video meetings, and file sharing in one platform, improving productivity and streamlining communication across teams.

Greater Flexibility

Effortlessly scale your Teams phone system to support business growth, remote teams, and multiple office locations without the need for major infrastructure changes.

Global Connectivity

Ensure high call quality and seamless connectivity across regions while complying with local telephony regulations.

Cost Efficiency

Lower telephony costs by leveraging Microsoft Teams with your existing phone provider, optimizing expenses for international and long-distance calls.

Enterprise-Grade Security

Benefit from robust security, encryption, and compliance features, ensuring secure and reliable business communication.

Smarter Communications, Stronger Teams

MICROSOFT TEAMS PHONE SYSTEM

Adventus Microsoft Teams Phone
System Architecture