Thanks for the support yesterday.
We want you to know that we sincerely appreciate the outstanding service you have given to us. We are really impressed with the responsiveness in meeting our requirements. We will definitely recommend your service to others.
Dear IT Helpdesk In-charge,
I must praise your IT helpdesk agent, Joseph Lee, for his excellent service that he had provided. He is a responsible, well knowledge on his job and helpful throughout. He was fast in responding when I he was assigned to a case.
Double thumps up, Joseph and thank you very much for your fast action, especially in today's case.
I wish to comment your IT helpdesk Mr. Haikal Izmi, for the way he handled my issue on scanning today. He was very friendly as he made solving my scanning issue and also for my colleague. Such professionalism is rate nowadays. Haikal Izmi is an asset to your organization and is part of the reason I look forward to doing business with you again in the future.