Bank Of China Limited (Singapore Branch)

To whom it may concern,

I am writing to appreciate your prompt response on my technical issue reporting. Our printer& scanner machine didn't work well since yesterday and I reported this issue to your hotline in the morning.

Thanks to your premium service, the engineer came very soon and found out the broken part quickly. Demi came twice today to replace the broken one and clean the scanner by the way. Only several hours since my call, surprisingly our machine has been fixed and is able to work again.

Thank you all, especially Demi for your assistance today.

Best Regards,

Dear Sir/Mdm (To whom it may concern),

I would like to compliment Jason Chia for his excellent service on 30 August 2019. Due to calibrating error of the printer, I have requested for servicing from your hotline and Jason was assigned to assist us. During the event, Jason has answered our questions with positive attitude and patiently identified the problem of our printer making necessary arrangement to resolve our issue. I am contented with his reliable service provided. Thank you Jason.

To whom it may concern

Jason Chia is a diligent and friendly person who has provided us with great service back in september. Although our service request may be out of his job scope, he will go the extra mile to identify the problem of our printer and even assisted to setup our computer individually.

With his professionalism and responsible attitude, he is definitely an asset to the company. Good Job Jason!


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