Vista - I am having problems running my Adventus Software on my Windows Vista Machine. It installs fine, but does not Run and I receive an error?
When I try to run Piano Suite or Children's Music Journey after it's been installed, it asks me to insert the CD?
Why do I hear an echo when I play notes on my keyboard? It sounds like two instruments playing at the same time.
Can Non-Administrators use the software on Windows 2000, Windows XP Pro or Windows Vista?
The keyboard volume isn't loud enough, even though my speakers are turned up loud enough to hear other things on my PC?
Does Piano Suite run on Windows 2000/XP/Vista?
Where can I find Software updates and or Patches?
My keyboard doesn’t connect to my computer or it doesn’t work with the software?
Vista - I am having problems running my Adventus Software on my Windows Vista Machine. It installs fine, but does not Run and I receive an error?
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This is a permissions setting within Windows Vista.
What you will need to do is re-install the software by exploring your CD Drive instead of installing through the AutoRun, right click on the Windows Installer file and select ‘Run as Administrator’.
Once installed create a shortcut on your desktop or by using the start menu shortcut, right click on the shortcut and select properties.
Within the first tab click on the Advanced button and make sure ‘Run as Administrator’ is selected, hit ok and Apply, then under the compatibility tab make sure the ‘Run this program in compatibility mode’ is selected for Windows XP Service Pack 2, hit OK and apply the changes, this should allow you to just double click the shortcut icon and run the program smoothly. Any more questions or if you need assistance with this please give me a call at my number below.
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Can Non-Administrators use the software on Windows 2000, Windows XP Pro or Windows Vista?
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Yes, but you must allow the users read & write permissions for the users folder.
Once complete, members of the group "Users" will be able to run the software.
If any patches are already installed, jump to Step 4.
1. Login as Administrator
2. Install Piano Suite and or CMJ
3. You may require software upgrades or patches to be installed which you can download here.
Changing the security permissions of the Piano Suite folder to allow "Users" modify rights.
4. Right click on the Piano Suite folder or CMJ Folder (default: C:Program FilesPiano Suite or C:Program Filescmj)
Select Properties
Select the Security tab.
In the Name box select "Users"
Make sure the Allow column has a check-mark for Modify
5. Using Regedt32.exe, change the security permissions to allow "Users" Full Control of the HKEY_LOCAL_MACHINESoftware Adventus registry key.
Click on the Start Menu.
Select Run.
Type in "regedt32" and hit OK.
This will open up a program called Registry Editor.
Select Window.
Select HKEY_LOCAL_MACHINE.
A Window labeled HKEY_LOCAL_MACHINE should come to the front.
Double click on SOFTWARE to expand the tree.
Click once on Adventus.
Select Security from the Registry Editor Menu.
Select Preferences.
This should bring up a window with the title Permissions for Adventus.
In the Name box select "Users".
In the Permissions box, Make sure Allow has a check-mark for Full Control .
Please contact technical support if more assistance required
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Does Piano Suite run on Windows 2000/XP/Vista?
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Version 2.5 is no longer supported, and will not work on XP or Vista. A patch can be downloaded that will update the software to run on XP (the patch is equivalent to ver. 2.66).
(Customers wishing to upgrade should contact and inquire about our generous CD exchange program.)
Version 2.6 is no longer supported, but once the online patch has been installed (~version 2.9 equivalent), the software will check for upgrades if run while the computer is connected to the Internet. The auto update will enable Piano Suite to run on Vista.
Version 2.9 is supported. It does not require a download, because it will automatically check for updates if run while the computer is connected to the Internet. The auto update will enable Piano Suite to run on Vista.
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My keyboard doesn’t connect to my computer or it doesn’t work with the software?
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Most Keyboards connect via USB, which will normally be detected and installed as soon as you plug in the keyboard. If not then make sure all the driver software is installed for the keyboard, restart the PC and connect your keyboard.
Older keyboards have a MIDI connection, a small round connector with 5 pins. This means you need a MIDI to USB adapter. Install the software driver for the MIDI to USB adapter, restart your PC, connect the adapter between the musical keyboard and to the USB port on your computer, and turn your PC back on.
Once this is done, the operating system will detect your keyboard. Now you need to 'select' the musical keyboard from within Children's Music Journey. From the main menu, click the tools icon, and choose sound setup. Select your keyboard as the MIDI input, and select the most appropriate MIDI output. Test the output first using the test button, then test the input by pressing a key on the keyboard.
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